Goodwill of Central and Northern Arizona (GCNA), founded in 1947 and based in Phoenix, is one of the largest Goodwill organizations in the country. It runs about 97 locations, employs more than 10,000 people, and reports annual revenue near $346 million, all funding job training and employment services across metro Phoenix and Northern Arizona. Tim O'Neal serves as president and CEO. Website goodwillaz.org.
GCNA runs a social enterprise: people donate used clothing and household goods, Goodwill sells them in its thrift stores, and the proceeds fund job training and employment services. Donating and shopping are the main ways the public supports the mission.
Founded in 1947, the agency has grown into one of the largest Goodwill organizations in the country, with the retail scale to fund extensive workforce programs across central and northern Arizona.
GCNA reports annual revenue near $346 million and operates about 97 locations with more than 10,000 employees, putting it among the very largest of the 150-plus independent Goodwill organizations in North America. That scale reflects the rapid growth of the Phoenix metro.
The agency has also expanded through partnerships and mergers, including a 2024 partnership with Goodwill of the San Francisco Bay, extending its operational reach beyond Arizona.
Goodwill's mission is helping people find and keep jobs. GCNA operates career centers across the Phoenix area that offer free job-search help, training, and placement for people facing barriers to employment.
The agency's large workforce, more than 10,000 people, also reflects Goodwill's role as a direct employer, providing jobs and on-the-job experience alongside its training programs. Tim O'Neal leads the organization as president and CEO.
Goodwill accepts clean, gently used clothing, shoes, accessories, housewares, electronics, books, and many household items; check the donation guidelines before a large drop-off. Donations go to the agency's many locations across the region.
Donations are tax-deductible, and donors should keep a receipt and an itemized list for their records. For a full breakdown, see our guide on what Goodwill accepts.
GCNA is a 501(c)(3) organization, and revenue from its stores funds its mission programs. With revenue near $346 million, the agency channels its retail proceeds into career centers and employment services rather than shareholder profit.
Its EIN for tax-deductible cash gifts is 86-0104415, and it is rated by Charity Navigator.
Both Goodwill and the Salvation Army run thrift stores funded by donated goods, but Goodwill focuses on job training and employment while the Salvation Army funds recovery and broad social services. For donated clothing and housewares in the Phoenix area, either is a strong option.
If your priority is workforce development at scale, GCNA is one of the largest such agencies in the country; for goods better suited to direct distribution, a local shelter or reuse nonprofit may fit better.
Last updated June 2026. Goodwill of Central and Northern Arizona founding (1947), CEO Tim O'Neal, revenue (~$346 million), about 97 locations, 10,000-plus employees, and 2024 partnership with Goodwill of the San Francisco Bay from GCNA (goodwillaz.org), In Business Phoenix, and ProPublica Nonprofit Explorer; EIN 86-0104415 from Charity Navigator and Cause IQ. We are not affiliated with Goodwill of Central and Northern Arizona and receive no compensation for this listing. Spotted an error? [email protected]
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