United Way of Greater Houston: How to Get Help and How to Give

✍️ LargestCharities Editorial Team | 📅 Last updated: June 2026

United Way of Greater Houston, founded in 1921, runs the 211 Texas/United Way HELPLINE and the THRIVE financial-stability program across four Texas counties. Here is what it does, how to get help, and how to give.

TypeCommunity nonprofit; United Way affiliate
Founded1921
HeadquartersHouston, Texas
Service areaHarris, Fort Bend, Montgomery, and Waller counties
Websiteunitedwayhouston.org
Charity NavigatorFour stars
United Way of Greater Houston operates the 211 Texas/United Way HELPLINE, a free 24/7 line. In 2022 its specialists connected more than 1.2 million people to help, making it one of the largest helplines of its kind.
Donate → Volunteer

What United Way of Greater Houston does

The affiliate raises money and directs it to local programs and partners that address basic needs and long-term family financial stability across the Houston region. It runs the area's 2-1-1 helpline and leads THRIVE, a collaborative built to help families build income and savings.

Its service area covers Harris, Fort Bend, Montgomery, and Waller counties. President and CEO Amanda M. McMillian has led the organization since 2020.

How to get help

The 211 Texas/United Way HELPLINE is free, confidential, and answered 24 hours a day, every day of the year. It connects callers to childcare, food pantries, free tax preparation, veterans' assistance, after-school programs, housing and utility help, and recovery programs.

ProgramWhat it does
211 Texas / United Way HELPLINEA free, confidential 24/7 line; specialists connected more than 1.2 million people in 2022.
United Way THRIVEA collaborative that helps families gain skills and education, find better jobs, and build savings.
VITA free tax prepFree tax preparation for low-income families, returning credits like the Earned Income Tax Credit.
ALICE researchData on working households that cannot afford the basics.

Because the HELPLINE is part of the statewide 211 Texas system, it can route callers to services across the region and during disasters.

United Way THRIVE

THRIVE is the affiliate's signature financial-stability work. Led by United Way of Greater Houston, it brings together nonprofit partners, employers, community colleges, financial institutions, and government agencies to help families acquire skills, get better jobs, build good financial habits, and grow savings.

The aim is durable change rather than one-time aid: helping a household move from crisis to a stable financial footing.

How to give and volunteer

You can donate directly, give through a workplace campaign, or designate a gift to a specific cause. Donations support the affiliate's programs and its 2-1-1 helpline.

Volunteers help in many ways, including IRS-certified free tax preparation. United Way of Greater Houston holds a four-star rating from Charity Navigator, and its EIN for tax-deductible gifts is 74-1167964.

Programs

211 Texas HELPLINE

A free 24/7 line connecting people to local services.

United Way THRIVE

Financial-stability collaborative for working families.

VITA free tax prep

Free tax filing that returns credits to families.

ALICE research

Data on households that work but cannot afford basics.

Grants to partners

Funding directed to local nonprofits across four counties.

Workplace giving

Payroll campaigns that fund the affiliate's work.

By the numbers

Frequently asked questions

What is the 211 Texas/United Way HELPLINE?
A free, confidential line answered 24 hours a day that connects callers to food, housing, utility help, childcare, free tax prep, and more. In 2022 it connected over 1.2 million people.
What is United Way THRIVE?
A collaborative led by the affiliate that helps families build skills, find better jobs, and grow savings for long-term financial stability.
What counties does it serve?
Harris, Fort Bend, Montgomery, and Waller counties in Texas.
When was it founded?
In 1921. Amanda M. McMillian has been president and CEO since 2020.
How do I donate?
You can give directly, through a workplace campaign, or by designating a gift; its EIN is 74-1167964.
Is it a reputable charity?
Yes. United Way of Greater Houston holds a four-star rating from Charity Navigator.

Sources: United Way of Greater Houston (unitedwayhouston.org) 211, THRIVE, and about pages; Charity Navigator and GuideStar (EIN 74-1167964). Retrieved June 2026. We are not affiliated with United Way of Greater Houston and receive no compensation for this listing. Spotted an error? [email protected]

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